This practical guide covers the diffusion and management of aggression and violence in healthcare settings. It provides both an academic background and practice advice on how to manage and minimize confrontation.

Challenging behaviours that are encountered daily in various care settings exact tremendous social costs – most significantly to individual service providers. The focus of Managing Aggressive Behaviour in Care Settings is to provide care givers with helpful guidance and the practical skills necessary to manage these aggressive behaviors. Andrew A. McDonnell, a practicing Clinical Psychologist and specialist in the field of autism, traces the development and evaluation of the Low Arousal Approach, a non-aversive training system that has been successfully utilized in the treatment of aggressive behavior. Throughout this important volume, McDonnell reveals how practical applications of low arousal methods may be implemented in care environments that include interactions with clients with intellectual disabilities, autism, and various mental health issues, from children to the elderly. Managing Aggressive Behavior in Care Settings offers invaluable insights into a non-confrontational approach that can provide great benefits to patients, carers, and staff alike.

A practical guide for health professionals and trainers, offering evidence-based low arousal approaches to defusing and managing aggressive behaviours in a variety of health care settings. Provides both an academic background and practical advice on how to manage and minimize confrontation Illustrates low arousal approaches and offers clear advice on physical restraint and the reduction of these methods Describes the evidence base for recommended approaches Includes a wide range of valuable case examples from a variety of care settings