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Xerox Quality Services - A World of Quality: Business Transformation at Xerox: Xerox Quality Services Stock Image A World of Quality: Business Transformation at Xerox
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| Afbeelding: |
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|---|---|
| Schrijver: | Xerox Quality Services |
| Titel: | A World of Quality: Business Transformation at Xerox: Xerox Quality Services Stock Image A World of Quality: Business Transformation at Xerox |
| ISBN: | 9780786308033 |
| Uitgever: | Xerox Quality Services 1993 9780786308033 |
| Bijzonderheid: | paperback 212pp als nieuw |
| Prijs: |
€ 9,70
€ 3,65
|
| Meer info | Ten years ago, Xerox--facing declining market share and intense competition--launched the now-legendary quality initiative that catapulted the company to the top of its field. A World of Quality chronicles the fascinating history of Xerox's quality crusade from its uncertain beginnings to its Malcolm Baldrige National Quality award-winning campaign and its current and future plans for advancing quality. Managers in all industries will find both inspiration and strategic advice in the pages of this quality success story. A World of Quality includes: A model of quality improvement approaches proven successful at Xerox. Internal strategic documents, including Xerox's secret "Green Book" that readers can use to plan a quality program or bench mark against. A preview of Xerox's strategic direction into the new century, as told by Xerox CEO Paul Allaire. |
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