Stel een vraag
Met het formulier hier onder kunt u contact op nemen met boekwinkel Hoeve Overslot.
Markham, Ursula - How to Deal With Difficult People
De vraag gaat over de volgende titel:
| Afbeelding: |
|
|---|---|
| Schrijver: | Markham, Ursula |
| Titel: | How to Deal With Difficult People |
| ISBN: | 9780722527641 |
| Uitgever: | Thorsons |
| Bijzonderheid: | 1993, 162pp, paperback good cond. 9780722527641 504 |
| Prijs: |
€ 6,00
€ 3,95
|
| Meer info | A concise, straightforward book on how to handle difficult people in your personal or professional life. This guide is designed to help the reader understand and handle over-aggressive, negative, ineffectual or generally disagreeable people who seem to enjoy making a person's life difficult. The book offers advice on recognizing and out-manoeuvring the smoothest talkers, sharpest tongues and biggest fault-finders. It contains workable suggestions for confronting the verbal bully, coping with criticism, negotiating and compromising, or taking on a position of authority so that one gets the most from subordinates. The book teaches the reader to: understand the three main personality types - aggressive, submissive and assertive; handle potential conflict situations; communicate effectively; learning to say no; deal with complaints; motivate others and building a sense of teamwork; and reduce stress levels. Ursula Markham is the author of "Hypnothink". |
| Boek bekijken | |
De verkoper zal binnen 5 werkdagen contact met u opnemen om de koop verder af te handelen.